FAQ

Yes, we are excepting new clients!

We work with children ages 6 and up. However, we do not use eye movement desensitization and reprocessing (EMDR) therapy with children under the age of 14.

We typically can schedule new clients within the same week, depending on clinician availability and the client's preferred therapist.

We have a select group of therapists credentialed with Medicare/Medicaid. Give us a call to check if they have any availability!

Yes. Telehealth appointments are conducted through our Portal platform. We’ll assist you in creating a login to access the link. Please note, due to legal restrictions, telehealth services are only available to residents of Utah, where our therapists are licensed.

Individual, Couples and Family Therapy:

• Talk Therapy
• Play Therapy
• Animal Assisted Therapy
• Sound Healing Therapy
• Art Therapy 
• Eye Movement Desensitization and Reprocessing (EMDR)
• Cognitive Behavioral Therapy (CBT)
• Dialectical Behavioral Therapy (DBT)
• Trauma-Informed CBT 
• Internal Family Systems (IFS)

Neurofeedback:

Brain Mapping (qEEG) and Neurofeedback Training (Orem Location).

Nurse Practitioner:

Our on-staff nurse practitioner prescribes medications, supervises medication management and requests lab work.

Alternative Therapies:

Cranial electrotherapy stimulation (CES), audio-visual entrainment (brain wave entrainment) (AVE), technology-assisted meditation, genetic testing, and food sensitivity testing and nutrition coaching.

We encourage you to read the biographies of all our therapists to get a good feel for who has the expertise in your specific area of concern and who may be a good personality fit for you. If you are still unsure, our friendly office manager helps you decide which therapist will work best for you.

We love feedback! If you didn’t have a good intake session with your therapist, please let us know. We are happy to reschedule with one of our other highly skilled therapists.

Therapy:

• You begin by scheduling your initial Intake Appointment, which will last 60 minutes. During this session, the therapist will gather information about your background, goals, and any concerns to understand your needs. This session helps establish a treatment plan and sets the foundation for future sessions.

Neurofeedback:

This is a two- to three-step process depending on which course of treatment you prefer.

• STEP 1: Intake
  Make an initial 60-minute appointment with the neurofeedback therapist. The therapist learns about your situation, your history and any additional information pertinent to treatment.
• STEP 2: QEEG
  You schedule a 60-minute appointment for the qEEG brain mapping procedure. This brain mapping technique helps identify the specific patterns and areas of the brain that require attention.
• STEP 3: Q-Review
  The therapist will review the findings from your qEEG with you in detail. Together, you’ll discuss the results before beginning your first neurofeedback training session.
• STEP 3: Neurofeedback Training
  Based on your QEEG results, a personalized training protocol will be developed to target the areas of your brain that need support. Over the course of 20-40 sessions, your brain will gradually learn to function more efficiently and respond appropriately.
  
  

We haven’t found any insurances that pay for neurofeedback or qEEG services. Because of this, we do not bill insurance companies for neurofeedback services; however, we will provide you with a superbill, which is a special receipt that includes the service codes. You send the superbill to your insurance company to request reimbursement, and the insurance company decides whether or not to reimburse you directly.

Determining how many sessions each person needs is difficult, as every brain is unique. That being said, most people require between 20 and 40 sessions for sustained improvements, although some individuals require more than 40 sessions. Our staff continually monitors and evaluates your progress and makes appropriate recommendations for continued trainings.

We recommend a minimum of two neurofeedback sessions per week if training in the office. However, some individuals who come from other states participate in an accelerated program and complete two neurofeedback session per day over the course of two weeks.

For home-based neurofeedback, we recommend a minimum of one session per day.

Brain mapping, or qEEG brain mapping, is a noninvasive process that measures and records your brain wave activity. qEEG stands for quantitative electroencephalography. After completing a brain mapping session, your therapist is able to evaluate your brain wave activity as compared to a normative database and determine which brain waves and brain areas require training for improved functioning.

A brain mapping program creates a visual representation of your brain’s lobes and the brain wave frequencies (delta, alpha, theta, beta, sensorimotor rhythm) in each area of the brain. Brain mapping shows areas of too much activity and too little activity, as well as areas in which you have room for improvement.

Brain mapping is noninvasive and painless; it simply records the activity of your brain. A special cap is placed on your head. The cap is connected to a machine that reads the electrical impulses in your brain using electroencephalogram (EEG) technology. The program shows your brain waves and then creates a brain map showing your brain wave activity.

Because it is based on your brain activity, brain mapping is helpful in creating your neurofeedback plan.

Brain mapping exhibits brain wave frequencies and pinpoints the areas of the brain that need training. qEEG brain mapping provides more exact data on your brain activity, allowing the therapist to create your custom neurofeedback plan.

We do not bill insurance companies for this service; however, we will provide you with a superbill, with the appropriate codes for this service, that you can submit to your insurance company to request reimbursement directly to you.

No. A qEEG allows us to see which areas of the brain need training, but this is not the only option for beginning neurofeedback training. The other option is a symptoms-based training, in which your training protocol is based on the information gathered in your initial appointment with the therapist.

Self-pay rates:

• Therapy Intake session: $185
• Intake session with nurse practitioner: $185
• Follow-up session with nurse practitioner: $165
• Therapy Session: $165
• Group Therapy Session: $50
• Neurofeedback Training Session: $120
• qEEG brain mapping: $250
• Muse™ rental: $35 per week
• AVE/CES rental: $35 per week

Insurance rates:

• Each individual’s copay is dependent on his or her insurance policy. As a courtesy, our office will call about your insurance benefits for you.

Some health savings account (HSA) plans let you use your HSA card for neurofeedback treatment, although some have certain stipulations. Certain HSAs require a preauthorization. Others will cover neurofeedback treatments if they are medically necessary, if they are prescribed by a doctor (requiring a letter of medical necessity) or if they are performed by a qualified medical practitioner. We recommend that you call your plan provider to determine whether your HSA may be used for neurofeedback treatment.